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RTA Kitchen Cabinets Reviews - RTA Cabinet Reviews - The RTA Store

RTA Kitchen Cabinets Reviews

Take a look at our customer submitted reviews and video testimonials. All testimonials were taken from email correspondence with our customers and are 100% factual!

Video Testimonials

Recent Reviews

The RTA Store is really great at answering questions in detail. Every person is so helpful and kind!
The responsiveness from every person I spoke to and chatted with at The RTA Store!
Shawn went above and beyond! He listened and understood my vision and made it a reality!

All Reviews

July 2023
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Aiden was quick and helpful! Answered all my questions in one response.
July 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:The claims team was quick and took care of my issue quickly!
July 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Faith was very responsive and helpful with the replacement process. We appreciate her positive attitude and professionalism!
July 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:One of my sons, who has worked in a big box store in Kitchen Design, came to install my kitchen cabinets. He was very impressed with the price and quality of my Signature Vanilla Glaze cabinets. Your customer service has been amazing in response time and helped in resolving special issues in the kitchen of our tiny house.
July 2023
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Lightening-fast service!!
July 2023
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:You guys are extremely polite, friendly, and helpful! Thank you!
July 2023
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Great experience with customer service!
July 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Faith kept me updated throughout the process, at every step. She is much appreciated!
July 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Everything was quick and easy!
June 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:This was my second time purchasing from The RTA Store. We purchased a kitchen a few years ago and were back for our master closet. I worked with a designer and had them lay everything out for me. Their suggestions were helpful and they were diligent and thoughtful. When the order arrived everything was packaged well and came on time. I am really happy with how the closet turned out and plan to be back again when we start our bathroom reno!
June 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:My designer, Jessica, was wonderful. She provided so many realistic images that really helped us make decisions.
June 2023
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:The brick-and-mortar store hours didn't work with my schedule.
June 2023
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The RTA Store was able to offer everything I needed from cabinets to backsplash and flooring. I could get everything in one place and work with one of the designers to help with anything I needed.
June 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:The best worker ever is Faith! She stayed on top of everything from beginning to end and was such a pleasure the whole time.
June 2023
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The reviews were great and I knew the company would take care of me.
June 2023
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:The website was easier to understand all the information -- it was all right there in front of me!
June 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Quianna was efficient, her answers were clear and concise, and pleasant!
June 2023
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:Dawn was excellent in helping with our order!
June 2023
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Customer service was very helpful and quick to answer my questions.
June 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:It was a pleasure chatting with Debbie and she answered all my questions!
June 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Wasn’t expecting to get much help but was presently surprised! Great response, and solved my problem. I already recommended this company to someone looking for a kitchen. Thank you!
June 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Responsive, respectful, and pleasant! Good experience overall!
June 2023
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:Better customer service online.
June 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Everything arrived in pristine condition. I want to thank the rep for all they did in answering my questions. Excellent customer service and thank you for your help!
June 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Joseph was super helpful and I got an immediate response.
June 2023
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Great service! I had all my questions answered.
June 2023
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Quick, no hassle, and friendly!
June 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:I have not received the cabinets yet but I have been extremely impressed with your employees' professionalism and expertise. Kudos to your HR department for their selection process. I mainly dealt with Jessica Nauert with over 20 emails and numerous phone conversations plus some interactions with Michelle S. They are both top-notch. Then I had the chance to visit with Brittney when placing my order and she reemphasized the quality of your folks.
June 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:I am not just impressed by your company but by Vicky as well. She has been extremely helpful and responsive. I began working on the project and was let down by a local corporate vendor. I researched and found your website. Vicky has been able to provide design renderings in amazing detail and time. As well as implementing and updating on the fly changes made by the client while maintaining impeccable professionalism.
May 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:I love that you assign one person to handle the orders. Carmen was excellent! You're lucky to have her representing The RTA Store. Excellent experience!
May 2023
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:My family and I have used The RTA Store for years with various projects and renovations. We always are so happy with the final outcome and receive the best service. Our designers have all been great and when we need a part the claims team is really quick and helpful.
May 2023
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:I work odd hours so it was more convenient to plan and purchase online.
May 2023
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:I found the product to be better quality and the price/value better online!
May 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:The claim process was very easy. The lady I worked with (Faith Ballard) was very accommodating and was constantly asking what more she could do. The RTA customer service is top-notch. I have never worked with a company that is that willing to help a customer and doesn't stop helping until the customer is 100% satisfied. More companies should treat people like The RTA store does. Great job. Keep up the great work!
May 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Joseph was quick to reply and was very courteous. He answered all my questions with no hesitation and was very nice!
May 2023
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The agent helped me quickly and got what I needed. Thank you!
May 2023
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The customer service was fast and professional!
May 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:I had a great experience with Jamie. She was very helpful every time I called. We appreciate your great customer service!
May 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:The RTA Store does a great job and goes above and beyond! Very helpful and professional! Thank you, RTA!
May 2023
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The website was easy to use and I received great help from all the customer service reps that I spoke with.
May 2023
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:I was able to receive my cabinets quicker by ordering online and the pricing was better!
May 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Faith did great making sure I had all the information needed, responded in a timely manner, and communicated clearly! Five stars!!
May 2023
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:Better support and customer service online!
May 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:I can't say enough good things about Jessica. As an architect, I was really impressed with the engineering of this product.
May 2023
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Great help & very quick with the responses!
May 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Though I had an error on my part in my order, the RTA team went out of their way to contact the manufacturer to allow me to fix it. Diane was great!!
May 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:My husband and I were astounded had the exceptional customer service we've received through RTA. Christina Geary, our designer was so helpful and wonderful.
May 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:We are so impressed with the RTA Store, its employees, and the cabinets that we have purchased. The pricing is incredible. The product is excellent quality, far above any big box store, and lower priced. I could not have figured out on my own what we would need for an entire house new build full of cabinets. Luckily I asked for designer help and got Christina Geary as my designer. She worked with me for OVER A YEAR! No complaints ever with many, many changes. Always cheerful and efficient sending me designs and 3d mock-ups. Finally, we decided and ordered the cabinets. They came quickly and easily! The shipping companies (we had 2 different ones) were both awesome. The drivers did help us unload and it was minutes. Only one damaged oversized box and it turns out the cabinet was not damaged at all. Christina filed a claim for the one I thought I received incorrectly and minutes later I was contacted by a claims agent Jakira Rhodes, who was also so helpful. Turns out it was one that came in two boxes. Out of like 150 boxes, no damage, and no mistakes. Incredible! I would not hesitate to recommend the RTA Store to friends and family. It's rare to find a company with people that take pride in what they are doing these days, but clearly, they do! Can't WAIT to get them all installed and show them off!
May 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:I love the personalized service I have gotten from beginning to end! It has been a fabulous experience working with The RTA Store!
April 2023
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Cynthia has been a delight to work with! She always keeps me updated and sends follow-up emails to ensure I'm satisfied.
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Compliance status

We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.

If you wish to contact the website’s owner please use the website's form

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements:

  1. Screen-reader optimization: we run a process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others.

    Additionally, the background process scans all of the website’s images. It provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts embedded within the image using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.

    These adjustments are compatible with popular screen readers such as JAWS, NVDA, VoiceOver, and TalkBack.
  2. Keyboard navigation optimization:
    The background process also adjusts the website’s HTML and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.

    Additionally, keyboard users will find content-skip menus available at any time by clicking Alt+2, or as the first element of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, not allowing the focus to drift outside.

    Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported on our website

  • Epilepsy Safe Profile: this profile enables people with epilepsy to safely use the website by eliminating the risk of seizures resulting from flashing or blinking animations and risky color combinations.
  • Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
    Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily.
  • ADHD Friendly Profile: this profile significantly reduces distractions and noise to help people with ADHD, and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.
  • Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it.
  • Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Additional UI, design, and readability adjustments

  1. Font adjustments – users can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
  2. Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds with over seven different coloring options.
  3. Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
  4. Content highlighting – users can choose to emphasize essential elements such as links and titles. They can also choose to highlight focused or hovered elements only.
  5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
  6. Cognitive disorders – we utilize a search engine linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
  7. Additional functions – we allow users to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility following technological advancements. If you wish to contact the website’s owner, please use the website's form