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RTA Kitchen Cabinets Reviews - RTA Cabinet Reviews - The RTA Store

RTA Kitchen Cabinets Reviews

Take a look at our customer submitted reviews and video testimonials. All testimonials were taken from email correspondence with our customers and are 100% factual!

Video Testimonials

Recent Reviews

The RTA Store is really great at answering questions in detail. Every person is so helpful and kind!
The responsiveness from every person I spoke to and chatted with at The RTA Store!
Shawn went above and beyond! He listened and understood my vision and made it a reality!

All Reviews

April 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:The RTA Store is really great at answering questions in detail. Every person is so helpful and kind!
April 2025
When asked:What was the best part of your experience with The RTA Store?
Our customer answered:The responsiveness from every person I spoke to and chatted with at The RTA Store!
April 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Shawn went above and beyond! He listened and understood my vision and made it a reality!
April 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:RTA has been wonderful! Great follow-up and follow-through!!
April 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:RTA offers great solutions for any size space and are available to help you optimize a design to fit your needs.
April 2025
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Super kind, friendly, and quick response times!
April 2025
When asked:What was the best part of your experience with The RTA Store?
Our customer answered:Seeing my vision come to life through the designers' amazing renderings.
April 2025
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I have looked at a few different companies and I feel your customer service, information on the website and overall general professional website, and reviews on FB posts are the reasons I chose you!
April 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:It was really great working with The RTA Store! I genuinely appreciated the time you dedicated to answering all my questions. I understand it was a lot of back-and-forth, but I truly appreciated your patience.
April 2025
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:My initial questions on the sample were very quickly answered by Kathryn Haynes – very pleased with her responsiveness and follow-up.
March 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Absolutely the best customer service and all around wonderful to work with! Stephanie goes out of her way, above and beyond for her customers! Definitely will recommend The RTA Store based on their customer service staff alone!
March 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Sherry is WONDERFUL! This is the second kitchen she has designed and she is just fabulous at what she does. She was so patient and helpful and always responded quickly to my sometimes erratic and multiple emails.
March 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Debbie Poland was super helpful in the ordering process. I don’t live too far from the showroom and was able to stop by several times. Debbie was fast, attentive and has a key for detail and thorough explanation. She walked me through a few designs and we went back and forth on building carts until I was able to order what I wanted. Website is also very user friendly and I was able to design and sort through options on my own as well.
March 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Shawn did a great job listening to my needs and preferences- and making adjustments to the design when the layout suddenly changed during construction. I have already recommended him to someone thinking about using your company.
March 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:I have been thrilled with both my orders and the support! I highly recommend RTA to anyone I know asking about cabinetry.
March 2025
When asked:What was the best part of your experience with The RTA Store?
Our customer answered:Being able to talk to Shawn same day and have answers and updates!
March 2025
When asked:What was the best part of your experience with The RTA Store?
Our customer answered:The flexibility of making revisions to the design and patience through this process!
March 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Sam did a great job in creating a unique space. The graphics were very helpful to choose between different options. Our cabinets were for an application that is different than most probably use them for and Sam's help was very valuable.
March 2025
When asked:What was the best part of your experience with The RTA Store?
Our customer answered:The free design service was one of the main reasons I chose RTA. For someone who doesn’t have experience with cabinets, measuring, etc this was a great feature. Everything was very smooth and timely.
March 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Thank you for everything. Great after sales follow up. I love your company!
March 2025
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Felt confident with our designer and highly likely to recommend your design services.
March 2025
When asked:What was the best part of your experience with The RTA Store?
Our customer answered:The best part of our experience was the easy communication with my designer. She made the process user-friendly for me too.
March 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:My designer, Kyla, made this such a smooth process. I felt like I had the support I needed in order to get the perfect cabinets for my kitchen. She had great ideas, feedback, and punctual responses. Looking forward to seeing how the cabinets look in person!
March 2025
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:RTA customer service has been next level compared to the other company we are looking at.
March 2025
When asked:What was the best part of your experience with The RTA Store?
Our customer answered:I had a wonderful experience working with Kyla. The best part of my experience was feeling that there were options that were in my budget and working with Kyla. She had the answer to every question I had and gave great recommendations along the way. I definitely would not be as satisfied with my design if I had tried working without her.
March 2025
When asked:What was the best part of your experience with The RTA Store?
Our customer answered:The best part of my experience was the design services and the response time was great.
March 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Brittany is one of the best customer service representatives I have ever worked with in any industry. Her sense of urgency is wonderful and she seems to understand how important it is to get responses quickly.
March 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:The RTA Store made it very easy. My designer suggested great solutions and design options. The best part of my experience was the ease of design and making changes.
March 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Ini is the best after-sales coordinator I have ever encountered! She is clear-minded, well-organized, and has effectively helped me handle multiple orders.
March 2025
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Kyla made the transaction smooth from start to finish! She responded very quickly to the MANY questions I had!
March 2025
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:You were quick to respond and assist with all my needs!
February 2025
When asked:What was the best part of your experience with The RTA Store?
Our customer answered:The easy-to-use website and seeing the 3D renderings of my space before ordering!
February 2025
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:I found The RTA Store's pricing was comparable but I was getting better quality with them so it ended up being the better deal!
February 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Everything went really smoothly and everyone I worked with was very helpful and professional. The products are of excellent quality and my order arrived on time! I am really impressed with The RTA Store and highly recommend!
February 2025
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I felt confident with my designer and the design we created together.
February 2025
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:My designer, Kristine, she was great!!
February 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:I cannot think of anything that would have made my experience any better. I was happy with every aspect of this process. Working with Kristine Clark was such a pleasure. She was very knowledgeable and was very quick to respond to any questions or concerns I had. I think the best part of my experience was being able to see my design in 3D. It gave me such a good idea of what the finished product would look like.
February 2025
When asked:What was the best part of your experience with The RTA Store?
Our customer answered:The best part of our experience was seeing my ideas plus the designer's suggestions come to life.
February 2025
When asked:What was the best part of your experience with The RTA Store?
Our customer answered:The unlimited changes and designs in the Platinum Package and 3d mockups!
February 2025
When asked:What was the best part of your experience with The RTA Store?
Our customer answered:I can't think of anything that would have made my experience better. I have used and recommended Virginia many times I enjoy her design recommendations.
February 2025
When asked:What was the best part of your experience with The RTA Store?
Our customer answered:I like the samples and working directly with a designer (Elisabeth Hill)!!
February 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:I've been working with Elisabeth Hill on a kitchen design for quite some time. Her patience, timeliness, design, ideas, follow-up, and concern have proven to be a level of customer service that I feared no longer existed in the world. What's more, I've never had a better customer service experience in my life. I can't speak more highly of her and my overall involvement with the RTA Store after a significantly large kitchen design and purchase. As I'm building and installing my cabinets now, her vision is coming to life, and it's beautiful.
February 2025
When asked:In your opinion, what was the best part of your experience with The RTA Store?
Our customer answered:The best part of our experience was the helpful photos and suggestions, good explanations, and quick response time.
February 2025
When asked:In your opinion, what was the best part of your experience with The RTA Store?
Our customer answered:It was great working with a company that acted like they truly valued my business!
February 2025
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The DIY layout tool, pricing, turnaround time, and customer service. Plus, all of the great reviews!
February 2025
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:Your entire process from design to ordering made it so easy! Working with my contractor, I almost ordered from a local place but they played games with the pricing. No surprises with the RTA Store!
February 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Ivy is a fantastic RTA representative. She has been very helpful and supportive in every aspect of my order and purchase. Her professional and courteous work ethic and true concern for my RTA needs will continue to make me a future RTA customer.
February 2025
When asked:In your opinion, what was the best part of your experience with The RTA Store?
Our customer answered:The best part of our experience was the quick communication.
February 2025
When asked:In your opinion, what was the best part of your experience with The RTA Store?
Our customer answered:Naomi followed my DIY design and then added several elements to make it even better. I can't think of anything to add to the excellent service. The best part of my experience was taking advantage of the pricing incentives and seeing the design come to life with the designs sent from Naomi. Thank you!
February 2025
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:I was remodeling my kitchen for over a year and I’ve worked with different kitchen designers from Lowe’s, home depot and local kitchen cabinets businesses. The RTA store has the most competitive prices but didn’t lower their quality at all. I love the pre-assembled signature vanilla glaze collection, it has raised fully overly panel that is so classic and will never go out of date. Including all the decorative end panels I only paid around 12k for all the cabinets. Which would cost me over 20k if I made my purchase elsewhere and I wouldn’t even be able to choose the raised panels but could only pick the most basic shaker door. The $129 designs package also totally worth it. I received 2 free sample doors from the collection that I’m interested in and the experience working with my assigned designer is phenomenal. I recommend to pay for the design package because you do pay for what you get and if you ended making your purchase it 100% deductible, even if you didn’t make your purchase for different reasons you still receive the efforts from those designers and I think everyone should get paid for their hard work isn’t it?! Also talking about quality, for myself I bought the signature vanilla glaze collection, the material they used to make those cabinets are the same high quality as those high end cabinets brands you could get from Lowe’s like Schuler, Shenandoah etc. I visited their showroom in hopewell junction NY before placed my order and everything looks great. The lady work in the showroom was professional and she answered all my questions. I placed my order on Black Friday and had my cabinets delivered on Dec 20th. So far I’m very happy with my purchase and would recommend them to others.

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Compliance status

We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.

If you wish to contact the website’s owner please use the website's form

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements:

  1. Screen-reader optimization: we run a process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others.

    Additionally, the background process scans all of the website’s images. It provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts embedded within the image using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.

    These adjustments are compatible with popular screen readers such as JAWS, NVDA, VoiceOver, and TalkBack.
  2. Keyboard navigation optimization:
    The background process also adjusts the website’s HTML and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.

    Additionally, keyboard users will find content-skip menus available at any time by clicking Alt+2, or as the first element of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, not allowing the focus to drift outside.

    Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported on our website

  • Epilepsy Safe Profile: this profile enables people with epilepsy to safely use the website by eliminating the risk of seizures resulting from flashing or blinking animations and risky color combinations.
  • Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
    Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily.
  • ADHD Friendly Profile: this profile significantly reduces distractions and noise to help people with ADHD, and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.
  • Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it.
  • Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Additional UI, design, and readability adjustments

  1. Font adjustments – users can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
  2. Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds with over seven different coloring options.
  3. Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
  4. Content highlighting – users can choose to emphasize essential elements such as links and titles. They can also choose to highlight focused or hovered elements only.
  5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
  6. Cognitive disorders – we utilize a search engine linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
  7. Additional functions – we allow users to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility following technological advancements. If you wish to contact the website’s owner, please use the website's form